Privacy Policy

Jumbi (“we,” “our,” or “us”) is operated by Jishu Labs. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered readiness and preparation platform at jumbi.jishulabs.com (the “Service”). We are committed to protecting your privacy and the confidentiality of the inputs you submit and the readiness assessments we produce for you.

We collect the following types of information:

• Account information: Email address and password when you create an account.
• Assessment inputs: The descriptions and answers you submit so Jumbi can evaluate your readiness, stored in your personal, encrypted workspace.
• Readiness assessments: The scores, dimension breakdowns, gap analysis, and action plans Jumbi produces for you.
• Usage data: Number of assessments run, dimensions evaluated, exports requested, and feature usage patterns.
• Billing data: When you subscribe to Pro, Stripe processes your payment details. We never store full card numbers.
• Device information: Browser type, operating system, and IP address for security and analytics purposes.

• To provide and maintain the readiness assessment Service
• To process your inputs and produce scored, dimension-by-dimension readiness assessments
• To maintain your personal assessment history and saved assessments
• To process subscription payments and manage billing through Stripe
• To communicate important service updates and security notices
• To enforce usage limits (for example, the free-tier monthly assessment cap)
• To improve the accuracy and quality of our readiness assessments

The privacy of your inputs and readiness assessments is our top priority. Everything you submit and everything Jumbi produces is scoped to your account and stored encrypted at rest. We never share your inputs or assessments with other users, use them to train AI models, sell or license them, or make them publicly accessible. You can delete any assessment, or your entire history, at any time through Settings.

Your data is stored securely using Supabase with PostgreSQL, protected by Row-Level Security (RLS) policies that ensure only you can access your own inputs and assessments. Data is encrypted at rest and transmitted over TLS. We retain your data for as long as your account is active. You may export your assessments at any time, and you may request complete account deletion — which removes all associated data permanently.

We use the following third-party services to operate Jumbi:

• Supabase: Authentication, PostgreSQL database, and application storage.
• Stripe: Subscription billing and payment processing for Pro plans.
• AI model providers (OpenAI, Anthropic): For producing assessments from your inputs. Inputs are sent securely via API and are not retained by the provider for training.
• Netlify: Hosting and production web infrastructure.
• Resend: Transactional email such as account and security notices.

The full, current list is available on the Sub-processors page.

You have the right to access your personal data, export your assessments, correct inaccurate information, delete your account and all associated data, and opt out of non-essential communications. To exercise these rights, visit Settings or contact us at the email below.

We use essential cookies only — for authentication and session management. We do not use advertising or tracking cookies, and no third-party tracking scripts are loaded on our platform. For details, see our Cookie Policy.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy, please contact us via our contact page or email hello@jishulabs.com.